Faq

What does PAAVANI mean?

PAAVANI means Purity in Sanskrit. We believe in sourcing only the purist ingredients to formulate our products. All ingredients are directly from the earth and as natural as products were in the ancient days of India.

Are your products certified organic?

Although we have not gone through the process of certifying our products as organic, almost all of the ingredients that we source are organic, therefore making our products completely organic when possible.

Where do you source your ingredients?

We use companies that we know we can trust to provide us with sustainably grown, organic, high quality ingredients. Mountain Rose Herbs, Banyan Botanicals, Starwest Botanicals, and DoTerra are the main suppliers of most of our ingredients.

How are your products made?

All of our products are handmade in small batches with the deepest intention of spreading the wisdom of Ayurveda, love and wellbeing.

Where are your products made?

Our products are made in our apothecary in Downtown Nevada City, California.

Do you make all the products yourself?

With our company still growing and developing, co-owners Leah and Trudy, are completely involved in the entire product making process; form the formulation of products, to the ordering of ingredients, to the herbal medicine making, to the infusion of mantra and sticking of labels. Our passion and love for the wisdom of Ayurveda is infused into every step of our offerings.

Why do you use glass packaging for your products?

It was a clear decision for us to package everything in glass versus plastic, because glass is made of natural ingredients and has a longer shelf life. Glass is also impermeable, therefore it is chemically inert and does not degrade like plastic and leach into the products it is containing. Using glass packaging allows for our products to remain pure and clean.

Why are the bottles that you use brown?

Since we don’t use any preservatives in our products, the brown bottle provides UV filtering properties that are necessary for protecting the shelf-life of the oils.

What are your packaging standards?

We believe that it is our responsibility to put the earth first; especially when it comes to our shipping materials. That’s why we ship in boxes and padded envelopes made of 100% recycled materials or even re-use boxes and packaging materials that have been previously sent to us from our container and herb suppliers. Therefore, you can feel good about purchasing online, knowing that we use earth-friendly practices to package your orders.

Are your labels eco-friendly?

Sustainability and cultivating a green business is important to us. Thus, our labels are printed digitally, using water-based inks that generate little to no paper waste and no harmful VOCs. Also, we source our labels from a company that uses wind-generated electricity. Their label printing equipment, lights and even coffee makers are wind powered. Lastly, our labels are printed on recycled label stock.

Are your products vegan?

All of our products are vegan with the exception of the Vata Cleanser & Mask, which contains organic dry milk.

Are your products tested on animals?

NO! We believe in the safe and beloved treatment of all beings. We will NEVER test on animals and will NEVER purchase product ingredients tested on animals. ALL products are certified Cruelty Free with PETA.

What is the shelf life of your products?

We recommend using our products within 6 months to a year of purchase. This ensures that the herbs will have the most beneficial action for your skin, body and mind.

To maintain the shelf life of our products we advise our customers to avoid allowing moisture into any of the containers. Special caution for the Cleanser & Mask. When using, remember to tap out the Cleanser & Mask into the palm of your hand or into a bowl then add the Floral Water to make a paste. Since we use no preservatives, if water gets into the Cleanser & Mask with the lid sealed, mold may form. If you accidentally get water into your Cleanser & Mask jar, simply keep the lid off for some time to allow the moisture to evaporate and the product to dry. You may close the lid once all moisture is out of the jar.

When should I expect to see results from your products?

We recommend using our products daily for at least 2 weeks in order to see the luminous benefits of all-natural skincare. Although we recommend 2 weeks, you most certainly may see and feel the benefits upon first use.

What is your Return Policy?

If you are not 100% satisfied with your purchase, please feel free to e-mail us at CustomerService@PaavaniAyurveda.com. We will allow for a store credit or exchange within 15 days from the date of purchase. Store credit will honor the cost of the product(s) but will not cover shipping costs. Please make sure the return is in a properly packaged box to ensure no broken bottles.

Send Return to:

PAAVANI Ayurveda
204 W. Main St. Suite 110
Grass Valley, CA 95949

Can tap water be used in place of Floral Water?

We recommend using Floral Water to receive the greatest benefits from our products; but using tap water, filtered water or any other kind of water may be used instead.